How To Get Your Salon Spa Clients Back [DOWNLOAD]
Category: Downloads
Facial Treatment Protocol [DOWNLOAD]
Facial Treatment Protocol [DOWNLOAD]
Sample Salon Spa Menus [DOWNLOAD]
Salon Spa Employee Contract [DOWNLOAD]
DOWNLOAD: Salon Spa Employee Contract
Christopher Brazy
Hiring one new staff without proper paperwork is a mistake. Protect yourself, your clients and your private business information by having a proper contract.
This sample contract will give you something to begin with. Please consult with your accountant and lawyer to create one specific for your state or purchase more a more thorough one from our shop.
Vist our DOWNLOAD AREA to the LEFT or use this link to go straight to it here.
Salon Spa Interview Form [DOWNLOAD]
DOWNLOAD: Interview Questionnaire
Christopher Brazy
Want to know if you can trust your new applicant? If they’ll turn you in or steal your clients? What their strengths are? Then this download is a must. Choose the proper questions to choose the perfect applicant.
Vist our DOWNLOAD AREA to the LEFT or use this link to go straight to it here.
Salon Spa Custom Treatment Checklist [DOWNLOAD]
DOWNLOAD: Salon Spa Customer Service Checklist
Christopher Brazy
This simple how to walks you through the questions you need to answer to create your own high-end service that you can then create buzz around and create a feeding frenzy for.
*** Remember, selling is not about the service, it’s about the HYPE. Whatever you talk about will come to be. Our lead-esty booked herself solid with waxing and never did facials because that’s all she would ever talk about. Having a unique service is a good way to not only get an upsell (what’s the point of booking yourself solid with mini-manicures all day!), but get staff on board with hyping it up. ***
Go to Download/documents on the left or follow this link directly to it
Front Desk Scheduling Checklist [DOWNLOAD]
DOWNLOAD: Scheduling Checklist
Christopher Brazy
Scheduling is more art than science, but with these easy to follow steps the blandest receptionist can turn into a scheduling machine.
Your receptionist should be knowledgeable about the importance of their job and how much it took to get that phone to ring. Follow these steps to best utilize your schedule times, provide top client service, offer add-ons and keep Satrudays open for our regulars.
Vist our download area or use the link below to go straight to it.
Salon Spa Spies Secret Shopper Questionairre [DOWNLOAD]
DOWNLOAD: “Spa Spies” Secret Shopper questionnaire.
Christopher Brazy
Do you have a ticking time bomb in your spa you don’t know about? Not seeing the rescheduling you should from a certain caregiver? NEED to know what your competition is doing? Use this form to evaluate your competition OR yourself.
Vist our download area or use the link below to go straight to it.